Total Wine Reviews

After I paid, I started to feel a bit unsure about whether everything would arrive properly. The box did show up, but it was a little dented, so the packaging was just okay. Nothing too terrible, but it didn’t really help with that uneasy feeling

I checked in like I was supposed to and still ended up waiting about 25 minutes, which felt longer because I kept watching people at the desk look back and forth at the screen like they weren’t sure what was going on. Even the little stuff felt off, like no one really explained the delay or gave me a clear update. The staff seemed confused, i don’t think I’d do this again

I shop at Total Wine often because there’s one near my place, and I’ve always had good experiences with the staff in store. The prices are usually solid too. But the mobile app drives me a little crazy. It freezes a lot when I’m searching for things, and a couple of times my cart has just emptied itself out of nowhere. Pickup time estimates also don’t always line up with what the store tells you, which is frustrating when I’m trying to grab something quickly before a dinner with friends or on my way home. I still like Total Wine overall, but I usually end up using the website instead of the app.

I had to verify my age before placing the order, and to be fair, the process itself was quick and didn’t give me any problems. It was simple overall. I just wish it had been made clearer upfront that I’d need to do it, because it kind of caught me off guard and made me feel a little misled.

As someone who likes things to be straightforward, I appreciated that this was exactly as shown. I found what I was looking for without any surprises, and that made the whole experience easy.

I checked a few different stores for my usual bottles, and Total Wine ended up being cheaper every time. i blame myself for not comparing prices sooner. Easy choice for me from now on.

My Total Wine order was exactly what I ordered — same bottles, correct sizes, nothing missing, nothing mysteriously replaced with something “similar.” Pickup was quick and easy too. not much drama to report, which is almost suspicious these days. It was accurate, and that’s really all I needed

Walked in and, surprise surprise, there were lots of wines here. if you're looking for options, this place pretty much makes it impossible to say they don't have enough.

I think it was supposed to arrive the next day, or maybe the day after—I can’t remember exactly, but it did show up a little later than I expected. Everything was fine when it got here though, so no real complaints

I stopped in to pick up a few bottles, and overall the store was okay. Nothing really set off major alarms, but I usually trust my gut with places like this, and it just felt like it could use a little more attention. Some aisles seemed a bit dusty, and there was trash around the carts, which didn’t make the best first impression. It wasn’t awful, but for a store that size, I expected it to be cleaner.

I did end up getting my order, so it all worked out in the end. The site itself was fine to use, but the checkout process felt a little clunky, and my pickup email came later than I expected. Nothing major went wrong, but the whole experience just wasn’t as smooth as I’d hoped.

Maybe I’m just spoiled or I haven’t looked hard enough, but there really isn’t much craft beer near me. I’d love to have more local options without having to drive across town.

Checking out on Total Wine was simple and didn’t take that long. I found my cart, put in my pickup info, and the payment went through without any strange errors or anything. The only reason I’m giving it 4 stars is because the page were a little slow when I was reviewing my order, so I ended up double checking to make sure it was still working. Other than that, it was a smooth experience.

I was surprised by how many bottles there were to choose from. For me, that made it easier to find something that fit what I was looking for instead of just settling for whatever was available

I ordered from totalwine.com sometime last week, or maybe it was the week before, and the communication was really good. I got an email when the order went through, another when it was ready, and even a reminder to pick it up. Nothing felt confusing or delayed. It made the whole thing super easy, and I didn’t have to keep logging back in to check the status.

I went in not really knowing what wine to get, and I was a bit suspicious they’d just try to push the most expensive bottle on me. But the staff actually knew their stuff and talked me through the brands, prices, and what would pair well with dinner. I didn’t feel rushed or pressured, which I appreciated. Ended up being a easy trip, and I’d go back.

Customer service did get back to me, but it took about two days to hear from them. The reply was helpful enough, though I did have to follow up once before everything was fully sorted out. Compared to other companies I’ve dealt with, it wasn’t the worst experience by any means, but it definitely wasn’t as quick as I’d hoped. Overall, 3 stars feels fair

I ordered ahead because I figured it would be a quick grab-and-go, but I still ended up waiting around 15–20 minutes at the counter. The staff was friendly enough, which helped, but I was second-guessing whether my order was even ready or if something got missed. It wasn’t a terrible experience, just slower than I expected for an order placed ahead of time.

I was happy with how smoothly everything went. The discounts applied without any hassle, and checkout was quick and easy, which made the whole experience feel stress-free. It’s always a good feeling when you see the savings actually work the way they’re supposed to.

I thought I was going to be trapped dealing with a long refund process, but it ended up being quick and hassle-free. Got my money back without having to chase anyone down.